Support
We’re here to keep your crews running. Reach a real person, or browse the common topics below.
Typical response · within 1 business day
Common topics
Getting started
Add your team, create your first job, and dispatch a crew.
The crew app
Clocking in, directions, capturing photos, and messaging from the field.
Billing & plans
Change plan, update payment, or manage add-ons.
Account & access
Invite users, set roles, reset a password, or delete an account.
Frequently asked
How do I get help fastest?
Email support@jobbadger.app with your business name and a short description. We typically reply within one business day.
Does the crew app track location all the time?
No. Location is recorded only while a crew member is clocked in, to verify on-site time and power the live map. Clocking out stops it, and location permission can be revoked in device settings at any time.
How do I delete my account?
Email support@jobbadger.app from the address on the account, or ask your company’s JobBadger administrator. We’ll remove your personal data as described in our Privacy Policy.
Which devices are supported?
The office dashboard runs in any modern web browser. The crew and manager app runs on iOS and Android phones.
Does it work without signal?
Yes. The crew app keeps working offline and syncs your data once it reconnects to cell service or Wi-Fi.
Still stuck?
Send us the details and we’ll help you sort it out.
Contact support@jobbadger.appJobBadger LLC · Tampa, FL · Privacy Policy